Daraz Play Terms and Conditions

01 Acceptance of Terms

These terms and conditions ("Terms") form a legally binding agreement between you ("the Player") and daraz play ("the Platform"). By accessing daraz-play.net, registering an account, making a deposit, or placing a bet, you confirm that you have read these Terms in full and agree to be bound by them.

These Terms apply to all use of the daraz play platform, including the website at daraz-play.net and the daraz play mobile app. They apply regardless of how you access the platform — through a browser, the app, or any other method.

Daraz play reserves the right to update these Terms at any time. When changes are made, the updated version will be published on this page with a revised "last updated" date. Continued use of the platform after changes are published constitutes acceptance of the updated Terms. It is your responsibility to check this page periodically.

02 Eligibility and Registration

To register and play at daraz play, you must meet all of the following requirements:

• You must be at least 18 years of age at the time of registration.
• You must be accessing the platform from a jurisdiction where online gaming is not prohibited by law.
• You must not be a current employee, contractor, or immediate family member of a daraz play employee.
• You must not have a previously suspended or closed daraz play account.
• You must provide accurate, complete, and truthful information during registration.

Daraz play may request identity verification at any point. This may include a copy of a government-issued ID, proof of address, or proof of payment method ownership. Failure to provide requested verification documents within a reasonable timeframe may result in account suspension and withdrawal holds.

By registering, you confirm that all information you have provided is accurate and that you meet the eligibility requirements above. Providing false information is a serious violation of these Terms and will result in immediate account closure and forfeiture of any balance held in the account.

03 Account Rules

Each player is permitted to hold only one active account on daraz play. Creating multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited. Daraz play uses automated systems to detect duplicate accounts, and any accounts identified as duplicates will be closed. Balances in duplicate accounts will be forfeited.

You are solely responsible for all activity that occurs under your daraz play account. This includes all bets placed, all deposits made, and all withdrawals requested. You must keep your login credentials — your username and password — confidential at all times. Do not share your password with anyone, including daraz play support staff. Daraz play will never ask for your password.

If you believe your account has been accessed without your authorisation, contact daraz play support immediately via live chat. Daraz play will investigate and take appropriate action, but cannot be held liable for losses that occurred before the unauthorised access was reported.

04 Deposits

Daraz play accepts deposits via bKash, Nagad, and Rocket. These are the only accepted payment methods. The minimum deposit amount is ৳100. There is no maximum deposit limit, though daraz play reserves the right to apply limits to individual accounts at its discretion.

All deposits must be made from a payment account that belongs to you. Daraz play does not accept third-party deposits — meaning you cannot deposit funds from a bKash, Nagad, or Rocket account registered to another person. If a third-party deposit is detected, the funds will be returned and the deposit will not be credited to your daraz play wallet.

Deposits are typically credited to your daraz play wallet within seconds of the transaction being confirmed by the payment provider. If a deposit does not appear in your wallet within 10 minutes, contact daraz play support with your transaction reference number and the support team will investigate.

• Minimum deposit: ৳100
• Accepted methods: bKash, Nagad, Rocket
• Third-party deposits: not permitted
• Processing time: typically instant
• Currency: Bangladeshi Taka (BDT)

05 Withdrawals

Withdrawals at daraz play are processed to the same payment method used for the most recent deposit. If you deposited via bKash, your withdrawal will be sent to your bKash account. This policy exists to prevent money laundering and to protect the security of all players on the platform.

The minimum withdrawal amount is ৳200. Withdrawals are processed through an automated system and typically complete within one to three minutes of the request being submitted. In some cases, particularly for larger amounts or accounts that have not previously completed a withdrawal, additional verification may be required before the withdrawal is processed.

Daraz play does not charge withdrawal fees. However, your mobile banking provider may apply their own transaction fees — this is outside daraz play's control. Daraz play recommends checking your bKash, Nagad, or Rocket fee schedule if you are concerned about transaction costs.

• Minimum withdrawal: ৳200
• Processing time: 1–3 minutes (automated)
• Withdrawal method: same as deposit method
• Daraz play withdrawal fees: none
• Verification may be required for large or first-time withdrawals

06 Bonuses and Promotions

Daraz play offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms attached to each offer, in addition to these general Terms. Where there is a conflict between a promotion's specific terms and these general Terms, the promotion's specific terms take precedence.

Unless stated otherwise in the specific promotion terms, the following general bonus rules apply to all daraz play bonuses:

• Bonuses must be wagered a minimum number of times before they can be withdrawn. The wagering requirement for each bonus is stated in the promotion details.
• Only one bonus can be active at a time. You cannot stack multiple bonuses unless explicitly permitted by the promotion terms.
• Bonuses are non-transferable and have no cash value until wagering requirements are met.
• Daraz play reserves the right to cancel any bonus if it suspects the bonus is being abused, including through the use of multiple accounts, coordinated betting patterns, or any other method designed to exploit the offer.
• Bonuses expire if not used within the timeframe stated in the promotion. Expired bonuses are removed from the account automatically.
• Free bets and free spins awarded as part of a promotion are subject to the same wagering requirements as cash bonuses unless stated otherwise.

Daraz play's decision on all bonus-related matters is final. If you have a question about a specific promotion or believe a bonus has been incorrectly applied to your account, contact the support team via live chat.

07 Game Rules

Each game available on daraz play — including live casino games through WM Live, Baccarat, Pool Rummy, Honor of Zuma, and all other titles — operates under its own specific rules. These rules are accessible within the game interface before you place a bet. You are responsible for reading and understanding the rules of any game before participating.

Daraz play does not accept responsibility for losses that result from a player's misunderstanding of game rules, mechanics, or payout structures. If you are unsure how a game works, use the demo or practice mode where available before wagering real money.

In the event of a technical malfunction during a game — including disconnection, server error, or software failure — daraz play will investigate the incident and determine the appropriate resolution. Bets that were placed before a malfunction occurred may be voided and stakes returned, or settled based on the state of the game at the time of the malfunction, at daraz play's discretion. Daraz play's decision in these cases is final.

Live casino games at daraz play are operated by third-party providers including WM Live. The rules and procedures of these games are governed by the provider's own standards. Daraz play is not responsible for errors made by live dealers, though any disputes will be investigated and resolved in good faith.

08 Prohibited Conduct

The following activities are strictly prohibited on the daraz play platform. Engaging in any of these activities will result in immediate account suspension, forfeiture of balance, and may be reported to relevant authorities:

• Creating more than one account on daraz play, whether under your own name or any other identity.
• Using automated software, bots, scripts, or any other tool to interact with the platform in a way that is not through normal manual play.
• Exploiting software bugs, errors, or vulnerabilities in the platform or any game. Any winnings obtained through exploitation of a bug will be voided.
• Colluding with other players to gain an unfair advantage in any game, particularly in live dealer or multiplayer formats.
• Using the daraz play platform for any form of money laundering or financial fraud.
• Depositing funds obtained through fraudulent means, including stolen payment credentials.
• Attempting to reverse or dispute legitimate transactions through your payment provider (chargebacks) while retaining winnings from those funds.
• Harassing, threatening, or abusing daraz play staff or other players through any communication channel.

Daraz play monitors all account activity for signs of prohibited conduct. If suspicious activity is detected, daraz play may place a temporary hold on the account pending investigation. Players found to have engaged in prohibited conduct will have their accounts permanently closed and any balance forfeited.

09 Account Suspension and Closure

Daraz play reserves the right to suspend or close any player account at any time, with or without prior notice, in the following circumstances:

• Violation of any part of these Terms and Conditions.
• Suspected fraudulent activity, money laundering, or use of stolen payment credentials.
• Failure to provide requested identity verification documents within a reasonable timeframe.
• Detection of duplicate accounts linked to the same player.
• At the player's own request, including self-exclusion requests made through the responsible gaming tools.

If your account is suspended pending investigation, you will be notified and given the opportunity to respond. If the investigation concludes that no violation occurred, your account will be reinstated and any withheld funds released. If a violation is confirmed, the account will be permanently closed and the balance forfeited.

If you wish to close your daraz play account voluntarily, contact the support team via live chat. Any remaining balance will be withdrawn to your registered payment method before the account is closed, provided all wagering requirements on active bonuses have been met.

10 Responsible Gaming

Daraz play is committed to promoting responsible gaming. The platform provides a range of tools to help players manage their gaming activity and stay in control. These tools are available to all registered players at any time through the account settings or by contacting support.

• Deposit limits — set a cap on how much you can deposit per day, week, or month.
• Session time limits — set a maximum session length after which you will be automatically logged out.
• Reality checks — receive on-screen reminders at set intervals showing how long you have been playing and your net result for the session.
• Self-exclusion — temporarily or permanently exclude yourself from the daraz play platform. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.

If you are concerned about your gaming habits or those of someone you know, please visit the daraz play responsible gaming page for more information and resources. Daraz play takes problem gambling seriously and will cooperate fully with any request for assistance.

11 Limitation of Liability

Daraz play provides the platform on an "as is" basis. While every effort is made to ensure the platform is available and functioning correctly at all times, daraz play does not guarantee uninterrupted access or error-free operation. Scheduled maintenance, technical issues, or circumstances outside daraz play's control may occasionally affect platform availability.

To the maximum extent permitted by applicable law, daraz play's total liability to any player for any claim arising from use of the platform is limited to the amount deposited by that player in the 30 days preceding the claim. Daraz play is not liable for indirect, consequential, or incidental losses of any kind, including loss of profits or loss of opportunity.

Daraz play is not responsible for any losses resulting from:

• Internet connectivity issues on the player's side.
• The player's misunderstanding of game rules or payout structures.
• Unauthorised access to the player's account resulting from the player sharing their credentials.
• Decisions made by the player while under the influence of alcohol or other substances.
• Force majeure events including natural disasters, government actions, or third-party service failures.

12 Changes to These Terms

Daraz play may update these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised "last updated" date at the top. For significant changes, daraz play may also notify registered players via email or an in-platform notification.

Your continued use of the daraz play platform after updated Terms have been published constitutes your acceptance of those changes. If you do not agree with any changes to the Terms, you should stop using the platform and contact support to close your account and withdraw any remaining balance.

Daraz play recommends bookmarking this page and checking it periodically, particularly before making a deposit or claiming a bonus, to ensure you are aware of the current Terms.

13 Contact

If you have any questions about these Terms and Conditions, or if you need clarification on any point, the daraz play support team is available 24 hours a day, seven days a week.

For responsible gaming support, account closure requests, or self-exclusion, please visit the Responsible Gaming page or contact support directly.